Shipments and returns

Your delivery

Orders are generally dispatched within 2 days after receipt of payment and are shipped via courier or Royal Mail.We provide tracking details for the majority of orders that we process.

UK orders are free postage. 

All other countries are charged for postage at the checkout, unless the basket value is greater than £20 (excluding the postage charge), where worldwide postage is free of charge.

Orders outside of the UK can take 7 to 10 days to arrive.

Returns

Due to the personalised nature of many of our products, we cannot accept returns unless the item is sub standard.

If you wish to make a return, please email us first, on vinyl at vinylvault.co.uk

This in no way affects your statutory rights.